Privacy Policy

Information We Collect

When you use our services, we may collect the following types of information:

• Personal information such as your name, email address, and phone number
• Property information including address and cleaning preferences
• Payment information when you book our services
• Communication records when you contact us

How We Use Your Information

We use the information we collect to:

• Provide and improve our cleaning services
• Communicate with you about your bookings and our services
• Process payments and manage your account
• Send you important updates and promotional materials (with your consent)

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Service providers who assist us in operating our business
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• File a complaint with relevant authorities

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@novurahome.com
• Phone: (650) 293-1524